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Customers.
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HVAC contractors · US & Canada

HVAC calls come in after hours. Make sure you're the one who answers.

Capture after-hours inquiries, follow up on quotes and give homeowners a clear path to a booked job. Built for HVAC and home service contractors in the US and Canada.

Show me where I'm losing jobs

No hard pitch. If we don't find anything worth fixing, we'll tell you.

The real problem

You probably don't have a traffic problem.

Your next job can slip away between the first call and the booking.

01

They search for you.

You don't show up.

02

They find you.

Your competitor looks more credible.

03

They visit your website.

Nothing makes them take the next step.

04

They inquire.

Nobody responds quickly enough.

05

They don't book immediately.

Nobody follows up.

06

They become a customer.

Nobody asks for the review or referral.

Sound familiar?

The phone doesn't wait for a quiet day.

After-hours emergency calls

A homeowner needs help when the office is closed. A fast acknowledgment and clear human escalation process keep urgent requests from sitting unnoticed. Automation isn't emergency advice.

Techs on job sites

Your hands are full. A missed-call reply captures the inquiry while your people finish the job safely.

Storm and heat-wave spikes

Demand arrives all at once. Agreed qualification and handoff rules help organize requests without guessing at availability.

Slow quote follow-up

The estimate went out and the conversation stopped. A useful reminder gives the homeowner a next step, with stop rules when they reply or opt out.

Illustrative demonstration · not a live system

One inquiry. A clear next step.

A sample HVAC lead follow-up workflow, from the first inquiry to your booking process.

  1. 01

    Inquiry received

    A potential customer asks about a service through an agreed lead source.

    “My AC isn’t cooling. Can someone take a look?”

  2. 02

    Acknowledgement sent

    An appropriate email confirms receipt without promising availability.

    “Thanks for your inquiry. Your team will review the details and confirm the next step.”

  3. 03

    Lead recorded

    Contact details, the inquiry and its status are saved in the agreed tracking tool.

    Status: new inquiry · Owner: service team

  4. 04

    Follow-up scheduled

    A follow-up is scheduled using your agreed timing, consent and stop rules.

    Pause when the customer replies, books or opts out.

  5. 05

    Booking or human handoff

    Share a booking link when appropriate. Route urgent, complex or uncertain requests to a person.

    No guessed availability. No automated judgment on emergencies.

Automation supports your team; it doesn’t replace human judgment. Channels, wording, timing and escalation are agreed before implementation. This example sends no messages or bookings.

Explore the plans

One core offer

Missed-Call &
After-Hours Fix

Every missed call and after-hours inquiry gets an instant reply, automatic follow-up and a path to a booked job.

  • Missed-call text-back
  • After-hours chat and auto-reply
  • Automated follow-up for leads who don't book
  • Appointment booking and confirmations
  • Simple lead log and monthly summary

From $400 setup + $300/month.

Canadian pricing quoted in CAD.

If it recovers one job a month, it's paid for itself.

That depends on the value and margin of the job — it isn't a results or payback guarantee.

Get my free lookover

Configured for agreed lead sources, consent, availability and escalation rules. Your people stay in control; no system is live just because you request an audit.

Add when you're ready

Old Lead Reactivation

Text past inquiries and unbooked quotes to bring back jobs you already paid for.

Review Booster

Automatically ask happy customers for Google reviews so more people choose you.

Get Found

Google Business Profile and local SEO fixes. We don't promise rankings. We improve what's in your control.

Ads & Landing Pages

Google and Meta ads that send people to pages built to convert. Ad spend is separate.

Outreach requires appropriate consent and opt-out handling. Review requests must be neutral, without incentives or filtering unhappy customers.

Limited to 3 spots

Founding client pilot

We're onboarding a small number of home service businesses as founding clients. You get the Missed-Call & After-Hours Fix for a discounted setup of $250 for the first 30 days. In return, we ask for honest feedback and, if you're happy, permission to share your results.

The $250 is a discounted setup fee, not a promise of free monthly service. Ongoing fees, scope and pilot availability are confirmed before you commit. Sharing results is optional.

Apply for a pilot spot

How I work

Teach. Diagnose. Discuss. Build.

  1. 1

    Teach

    We explain how customers actually find and choose businesses like yours — no jargon.

  2. 2

    Diagnose

    We look at your search presence, website, response times and follow-up to find the leaks.

  3. 3

    Discuss

    We walk you through what we found and what's worth fixing first. You decide.

  4. 4

    Build (if it makes sense)

    We fix the smallest set of things that makes commercial sense, then measure and improve.

FAQ

Straight answers.

Response Fix includes missed-call text-back, after-hours replies, automated follow-up, appointment booking and a simple lead log with a monthly summary. The other plans add local visibility, reviews and paid campaigns. Deliverables, compatible tools and costs are agreed before implementation.

You don't need more marketing.

You need more customers.

Let's figure out where they're currently getting lost.

Get my free lookover

No hard pitch. Just an honest look at what's happening.